I build the teams,
the systems, and
the software.

Twenty years across enterprise, consulting, and agency. The last four at Unqork, where I went from managing a platform team to redesigning how the entire company delivers software. Before that, eight years building argodesign's technology practice from the ground up — shipping for DreamWorks, Microsoft, and Nike along the way.

Ian MacDowell — Director of Engineering
Years in Software
Engineers Led
Org Overseen
End-to-End Projects

Proof over promises

The work that says the most about how I operate. Three from Unqork, happening right now. One from argodesign that still shapes how I think about leverage.

Unqork · 2024 to now

AI Programs, Alpha to GA

Ran Unqork's AI programs end to end. Alpha, Beta, EAP, then oversight into GA. Shipped the company's first production generative AI features to paying enterprise accounts, owning build-vs-buy on LLM infrastructure, multi-environment deployments, legal agreements, and live customer onboarding. When AI became the company's biggest bet, this is the program that carried it.

Generative AI LLM Infrastructure Enterprise GA
Unqork · Internal Platform

Agentic Systems, Running Org-Wide

Built internal intelligence engines that automate meeting tracking and reporting, now rolling out across the company as real-time business intelligence. Introduced Vertex-powered Claude into the SDLC itself, wiring design, product, and technical writing into GitHub. Agents doing real work on a real org, not a pilot deck.

Agentic Workflows AI-Assisted SDLC Internal Platform
Unqork · Delivery

Rebuilt How the Company Ships

Took Unqork from ad-hoc six-week rolling releases to a structured quarterly cadence, coordinating security, legal, compliance, finance, QA, release management, and engineering. Authored the SDLC documentation end to end, commit to production, and own enforcement of it. The kind of work nobody volunteers for and everybody relies on.

SDLC Design Release Governance 6 Departments
DreamWorks Animation

One App Became a Design System

They asked for a single application. I built the design language system first, then built the app on top of it. That system went on to power four applications, and DreamWorks adopted the DLS as their own standard. Building the thing that builds the things is almost always the higher-leverage move.

Design Systems Platform Leverage 1 Ask, 4 Apps

Earlier client work

Eight years building argodesign's technology practice from zero to 15 engineers. A sample of what came out of it.

  • Blaize AI Studio — directed the technology behind an AI modeling interface. Won the Good Design Award.
  • IBM / Red Hat — multicloud management marketplace. Architecture decisions mattered as much as the interface.
  • United Rentals — digital transformation of the construction equipment rental experience.
  • Sam's Club — associate and customer experience tools deployed inside stores.
  • Lane Splitter — a concept car that splits into two motorcycles. Covered by Fast Company, New Atlas, and Designboom.

Also: Nike, MasterCard, and Converse at R/GA. Samsung and Chrysler at argodesign. A cross-brand responsive eCommerce platform at Burton, with three FWA awards and an Adobe case study.

Principles, not platitudes

These aren't things I say in interviews. They're how I actually make decisions.

"Return on Time"

Every UX decision is a trade: you're asking someone to spend time. The question is always whether what they get back is worth what they put in. I wrote about this one.

Discover, design, deliver

I've taken 50+ projects through the entire cycle, not just the build phase. Eight years inside a design consultancy taught me that discovery and design are engineering problems, not someone else's upstream problem. Hand me a spec with the first two skipped and I will go find them anyway.

Servant Leadership

My job is to make my team's job easier. Remove blockers, provide context, absorb ambiguity upward. The best engineering managers are the ones nobody notices because everything just works.

"What gets measured gets managed"

Intuition is great for design. Operations needs data. If you can't tell me how you'll know something worked, you don't have a plan yet.

"Ask why three times"

The first answer is the symptom. The second is the mechanism. The third is the root cause. Most teams stop at one. Systems thinking means going deeper before you start fixing.

Process serves the problem

Process exists to solve a specific problem. The moment it stops solving that problem, it becomes the problem. I'm allergic to process for the sake of process.

"Always seeing things differently"

College thesis on AI in 2006. Built a concept car that splits into two motorcycles. Covered in tattoos from the early 2000s. Adjunct professor. I've never fit neatly into one box and that's the point.

The path

From Flash developer to Director of Engineering. Not the straightest line, but that's what makes it interesting.

Unqork · 2022–2026

SDLC Transformation & Policy

Took a company from ad-hoc six-week rolling releases to a structured quarterly cadence. Designed CI/CD pipelines, deployment automation, and the end-to-end delivery framework — then owned enforcement of SDLC policies across the org. Now managing vendor contract fulfillment and procurement alongside engineering, security review, legal sign-off, compliance validation, finance, QA, and release management. The kind of work nobody volunteers for but everybody relies on.

Unqork · 2024

AI Alpha Program

Run the AI Alpha, Beta, and EAP programs and am overseeing the upcoming GA release of Unqork's AI capabilities to enterprise customers. Introduced Vertex-powered Claude for an AI-SDLC that has design, product, and technical writing contributing directly into GitHub. Coordinated multi-environment deployments, legal agreements, and live customer onboarding events.

Career-wide

The Room Reader

SXSW Interactive workshop instructor. Adjunct college professor. Published writer. C-suite presenter. The engineering leader who can run a board-level QBR in the morning, present a technical roadmap to customers at lunch, and write the internal post-mortem by EOD. Hiring managers don't just need someone who can build — they need someone who can represent.

2022 – 2026
Manager → Director of Software Engineering
Unqork — Enterprise No-Code Platform
Started managing 7 engineers. Promoted to Director leading 17 across two platform teams, including team leads and senior ICs. Now overseeing an organization of 53 and operating at VP scope — SDLC policy enforcement, vendor contract fulfillment, procurement, and cross-departmental program ownership. Four years, four scope expansions, zero title complaints.
AI Delivery SDLC Design VP-Level Scope Org of 53 Enterprise SaaS
2014 – 2022
Founding Technologist → Technology Director
argodesign — Design & Technology Consultancy
Built the technology practice from scratch. Grew from IC to leading 15 engineers. P&L participation on project scoping, staffing, and delivery budgets. Shipped 15+ client engagements for DreamWorks, Microsoft, and others. Won a Good Design Award along the way.
Practice Builder 15 Engineers 15+ Clients Good Design Award
2012 – 2014
Senior Open Standards Developer
R/GA
Built for Nike, MasterCard, and Converse. SXSW Interactive workshop instructor — presenting to hundreds on open standards and emerging tech. The agency years sharpened the craft and the stage presence.
Nike MasterCard SXSW Speaker
2009 – 2012
Web Developer → Technical Lead
Burton Snowboards
Promoted from Web Developer to Technical Lead within 16 months; led the transition to responsive eCommerce. Adobe case study. Three FWA awards. Also taught a semester as Adjunct Professor at Champlain College during this stint.
eCommerce 3x FWA Awards Adjunct Professor
2007 – 2009
Senior Developer (Flash)
Dealer.com
Enterprise SaaS platform serving 7,000+ automotive dealerships — multi-tenant architecture, template systems, deployment automation. The foundation for everything that came after. Where I learned to think in systems, not pages.
Enterprise SaaS Multi-Tenant 7K+ Sites
DreamWorks Microsoft Nike Converse MasterCard L'Oréal LiveStrong Samsung IBM / Red Hat Sam's Club United Rentals Jeep Chrysler Acura Subaru Burton Blaize

What I work with

Twenty years of tools, platforms, and practices. The highlighted ones are where I'm deepest right now.

Leadership & Operations
Org Design Managing Managers Hiring & Interviewing Performance Management OKRs Cross-functional Program Management Stakeholder Management Budget & P&L Ownership Vendor Management Procurement Contract Fulfillment Executive Communication Public Speaking SDLC Policy Enforcement
AI & Data
LLM Integration Agentic Workflows Prompt Engineering Context Engineering RAG Patterns Vector Databases AI Strategy & Roadmap Data Visualization (D3.js)
Cloud & Infrastructure
AWS (EC2, S3, Lambda, CloudFront, RDS) Azure Docker Kubernetes CI/CD Pipelines GitHub Actions Jenkins Terraform Vercel Datadog New Relic Sentry
Languages & Frameworks
JavaScript TypeScript React Node.js Python Next.js Express GraphQL REST APIs HTML5 / CSS3 Sass / SCSS
Practices & Tools
Agile / Scrum Kanban SDLC Design Release Management Incident Response On-Call Rotation Design Security Review Compliance & Governance JIRA Confluence Figma Notion Linear Accessibility (WCAG AA)

Education & Recognition

B.S. Computer Science — Champlain College

Web Development concentration. College thesis on Artificial Intelligence (2006). Also holds an A.S. in Multimedia & Graphic Design.

Industry Awards

Good Design® Award (Technical Director). 3x FWA Awards including Site of the Day and People's Choice. Adobe case study subject.

Speaker, Writer, Educator

SXSW Interactive workshop instructor. Adjunct college professor. Published writer on technology strategy, wearables, and design thinking. The kind of engineering leader who can present to the board, run a QBR, and still explain the architecture to a new hire.

Eagle Scout

Boy Scouts of America, 1998. The kind of thing that shapes how you think about leadership before you have a word for it.

Where I do my best work

A VP, Director, or Head of Engineering role at a company where AI is a real bet, not a slide deck. I'm at my best building the org and the delivery system at the same time: leading people, shipping product, and designing how the whole machine works. Twenty years in, I still ship on weekends.

If that's the kind of team you're building, the resume is below and my calendar is open.

VP / Director / Head of Engineering AI-Forward Company Remote (US) Austin, TX

Let's talk.

I've built teams, designed delivery systems, and shipped AI products. If that sounds like what you need, I'm easy to reach.

Frequently Asked Questions

What size engineering teams has Ian MacDowell managed?

Ian MacDowell has directly managed up to 17 engineers, overseen an organization of 53, and led 127+ engineers collectively across cross-functional initiatives spanning multiple departments. He has twice built engineering teams from scratch — founding argodesign's technology practice (growing from 0 to 15 engineers over 8 years) and redesigning delivery operations at Unqork.

Does Ian MacDowell have hands-on AI and LLM experience?

Yes. Ian led Unqork's AI Alpha program launching the company's first enterprise LLM features to production. He also builds AI agent systems as side projects — ContextCanvas.ai (a visual tool for Claude agent architectures) and Unicorn Graveyard (a fully autonomous AI-powered 3D printing pipeline). His college thesis at Champlain College was on Artificial Intelligence in 2006.

What kind of engineering leadership role is Ian MacDowell open to?

Ian is open to Director of Engineering, VP of Engineering, or Head of Engineering roles at AI-forward companies. He is based in Austin, Texas and considers fully remote (US) roles or Austin-local roles only, not hybrid or on-site positions outside the Austin metro. His strongest fit is enterprise SaaS, AI/ML products, creative technology, or developer tools. He can be reached at ianmacdowell13@gmail.com, his resume is at ianmacdowell.com/Ian_MacDowell_Resume.pdf, and time can be booked at calendly.com/ianmacdowell13/30min.

What notable companies has Ian MacDowell worked with?

Ian has delivered projects for DreamWorks Animation, Microsoft, Nike, Converse, MasterCard, L'Oréal, LiveStrong, Samsung, IBM/Red Hat, Sam's Club, United Rentals, Jeep, Chrysler, Acura, Subaru, and Burton Snowboards. He has worked at Unqork (enterprise no-code), argodesign (design consultancy), R/GA (digital agency), and Dealer.com (automotive SaaS).

What is Ian MacDowell's engineering leadership philosophy?

Ian practices servant leadership built on three principles: Return on Time (every engineering investment should be measured against the time it returns), removing blockers and providing context rather than assigning tasks, and asking "why" three times before committing resources to ensure the work addresses root causes and is worth doing.

What are Ian MacDowell's core technical skills?

Ian's technical foundation spans JavaScript, TypeScript, React, Node.js, Python, AWS, Docker, CI/CD, and REST/GraphQL APIs. His leadership expertise includes AI strategy and delivery, SDLC modernization, platform engineering, agile practices, and cross-functional program management. He combines 8 years of design consultancy experience with deep engineering knowledge.

Can Ian MacDowell present to executives and external stakeholders?

Yes. Ian is a SXSW Interactive workshop instructor, adjunct college professor, and published writer on technology strategy. He regularly presents to C-suite and board-level stakeholders, leads customer-facing launch events and QBRs, and writes technical strategy documentation. He is the kind of engineering leader who can represent the organization externally.